|
"Legal
Pitfalls of Business Communications: Stories from Famous Cases" looks
at communications mistakes involved in famous legal cases, and discusses
what we can learn from them.
|
| "Effective
Leadership: Lessons from Sun Tzu and 'The Art of War'"
Though written thousands of years ago, "The Art
of War" is required reading at the U.S. Naval Academy and for the
Marines. What can you learn, as a leader, from this work? |
| "Working with People
You Can't Stand: Dealing with the 'Cure for Happiness'"
Did you ever run into someone who could cure you of
happiness? This talk discusses how can work effectively with such a
person. |
| "Getting Your Message
Across: Tips on Effective Oral Presentations" |
| "If Your Customer
Service is Like a Country Music Song, You Done Got Problems"
Did you ever notice that your own annoyances about
customer service could form the lyrics of a country music song? It's
not funny, though, if your own customers can do the same thing. Here
are some tips on keeping it from happening. |
| "The Art of Getting
Better Customer Service: Tips for Keeping Your Blood Pressure Down" |
| "Fighting for Home:
Leadership Insights from a Family's Victory Over Eminent Domain"
When your home is threatened, you need to do
whatever you can to save it. A Pennsylvania family, with Calvin's
help, did just that. What can we learn about leadership from this
family's struggle and ultimate victory?
Article
that quotes Calvin |
| "Communications
Mistakes from Titanic: Learning from History" examines incidents from the disaster in
terms of communications problems, and gives guidance in a business
context
"Searching for Grandmother: Leadership
Insight from a Titanic Descendant"
This talk examines the lifelong effort of a Canadian
woman to learn answers about her grandmother, Titanic victim Catherine J.
Wallis, whose body was never identified. Her work led to the grave
of an unidentified female victim, in Nova Scotia, and to an unprecedented
attempt at DNA analysis. What can we as leaders learn from this
woman's dedication and perseverance?
Calvin's
Titanic material |
| "Career Blunders and
How to Avoid Them" |
| "The Art of
Attracting Media Attention" |
| "Dealing
with Chinese Cultural Differences" discusses unintentional gaffes
people can commit when dealing with people of Chinese descent. For
example, through mispronunciation, Calvin sometimes calls his
mother-in-law a horse. |